@Xbox Support

Xbox Support

Tweets by @xboxsupport

Hours: Mon-Sun 8am-10pm PT /// For service status: https://t.co/uQCvKjSZgd /// For News, follow @Xbox & @MajorNelson /// More Details: https://t.co/B3PR4YseOK

Redmond, WA

2,974,876 Tweets 1,049,589 Followers 295,814 Followings 164 Likes

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@xboxsupport Xbox Support @xboxsupport

@Ttiimmaayyy Hi there! Have you been able to try a fresh install of the game by chance? ^BL

@xboxsupport Xbox Support @xboxsupport

@c_toro5 Anytime! We believe in you! Have a great night! ^CO

@xboxsupport Xbox Support @xboxsupport

@Joeybaker95 Case reviews are the only line of communication for this type of issue. It could be that they wiped yo… https://t.co/mDANd35rdP

@xboxsupport Xbox Support @xboxsupport

@jauffre420 Alright on your Xbox One let's go ahead and remove: https://t.co/zJxn1EMf83 your profile from the conso… https://t.co/X6t8JFAXbg

@xboxsupport Xbox Support @xboxsupport

@c_toro5 Keep up the good work! Be sure to let us know if you have any other issues. We're here to help. ^CO

@xboxsupport Xbox Support @xboxsupport

@c_toro5 Excellent! Hopefully, we can make it a quick and painless repair. Link your channel, we will check it out. ^CO

@xboxsupport Xbox Support @xboxsupport

@d1minuendo Sure thing! Just let us know if you have any other support questions that we can assist with. :) ^JA

@xboxsupport Xbox Support @xboxsupport

@akaMasterZYT Sorry to hear about that. Is your controller currently broken? Do the steps here:… https://t.co/4AYeNfooXM

@xboxsupport Xbox Support @xboxsupport

@c_toro5 Hmm, at this point we recommend a repair by visiting this link here: https://t.co/IatNbSvj12 ^CO

@xboxsupport Xbox Support @xboxsupport

@BriThibodeaux Hi there! For this achievement issue, we'd recommend following the steps in the guide here: https://t.co/sjqdEQXJjy ^JA

@xboxsupport Xbox Support @xboxsupport

@c_toro5 Be sure to pull the power cord from the back of the console and insert it back in firmly. ^CO

@xboxsupport Xbox Support @xboxsupport

@Erneezyy We wouldn't be able to assist under threat of legal action; you can reach our legal team here: https://t.co/bh9XXqv0kc ^JA

@xboxsupport Xbox Support @xboxsupport

@jauffre420 Thank you for trying that step for us. Can you send us a photo of the full error message you are seeing please? ^BL

@xboxsupport Xbox Support @xboxsupport

@c_toro5 When you press the power button is the console turning off on the green Xbox screen? ^CO

@xboxsupport Xbox Support @xboxsupport

@Joeybaker95 Unfortunately, we don't have enforcement information here and wouldn't be able to speculate on the det… https://t.co/3vMYlQarkL

@xboxsupport Xbox Support @xboxsupport

@d1minuendo Gotcha. Were you able to try out the steps that we sent previously? ^JA

@xboxsupport Xbox Support @xboxsupport

@c_toro5 Can you tell us which model of Xbox One you're currently using? ^CO

@xboxsupport Xbox Support @xboxsupport

@Paulgibson19 Hi there! Please report the user to authorities if you feel threatened in any way. You will also want… https://t.co/naFOiPU2qy

@xboxsupport Xbox Support @xboxsupport

@KillerBee85 Got ya, when you go to the games tile in that menu from the video, be sure to press the menu button an… https://t.co/SSR9vkpSh6

@xboxsupport Xbox Support @xboxsupport

@samearley_ Hey there! Mind sending us a direct message https://t.co/nPX1yNXCi5 with your Gamertag so we can gather… https://t.co/RXwT6hYt1M

@xboxsupport Xbox Support @xboxsupport

@Joeybaker95 Did the e-mail state that you would receive your gamertag back or a credit for a gamertag change? ^CO

@xboxsupport Xbox Support @xboxsupport

@chowdr71 That's not information that we would be privy to. You can reach out to the chat team here:… https://t.co/bmK0tpebgj

@xboxsupport Xbox Support @xboxsupport

@sfe_warlock Excellent, we're glad to hear that. Be sure to let us know if you have any other issues. We're here to help. ^CO

@xboxsupport Xbox Support @xboxsupport

@ibslacking Thank you for that information. Let's try a fresh start and unplug the console and your router/modem fo… https://t.co/KGeVScWB32

@xboxsupport Xbox Support @xboxsupport

@chowdr71 Alright, so that means that the console has been delivered but has not yet been processed by the repair f… https://t.co/VWxOkGaA44

@xboxsupport Xbox Support @xboxsupport

@TejRaja__ Hi there, thanks for reaching out to us. This is DLC content and the base game would need to be purchase… https://t.co/Lh2dKCOZfD

@xboxsupport Xbox Support @xboxsupport

@c_toro5 Hi there, thanks for reaching out to us. Can you tell us if you're using a surge protector on your console? ^CO

@xboxsupport Xbox Support @xboxsupport

@ibslacking Hi there! Is this on the Xbox One or the Xbox 360 and what is the context for when this code shows up for you? ^BL

@xboxsupport Xbox Support @xboxsupport

@akaZonvo Hey there! Mind clarifying for us the make/model of your headset? Have you tried adjusting the sound mixe… https://t.co/V0KJ4mSjWH

@xboxsupport Xbox Support @xboxsupport

@akaMasterZYT Hi there! We're very sorry to hear about your controller. Just to clarify, is your controller no longer powering on? ^JA

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